Shipping policy
Shipping Policy
Thank you for shopping with C-SewStitched.
Processing Time
All items are custom-made and embroidered to order. Production time is typically 7-14 business days unless otherwise stated. Large orders, portrait embroidery, memorial items, and specialty projects may require additional production time.
Shipping
Once your order has been completed, it will be shipped using the shipping method selected at checkout. Tracking information will be provided when your order ships.
Shipping Delays
C-SewStitched is not responsible for delays caused by shipping carriers, weather conditions, holidays, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may require additional shipping fees for reshipment.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact the shipping carrier directly. If assistance is needed, please contact us and we will do our best to help.
Local Pickup
Local pickup may be available for select orders. Customers will be contacted when their order is ready for pickup.
Custom Orders
Production begins after payment is received and any required order details have been submitted. Shipping time is separate from production time.
Contact Us
If you have questions regarding shipping or your order status, please contact
C-SewStitched through our website or social media channels.